FAQs

What is Exercise Physiology?

Exercise Physiology is the new way to improve your lifestyle, help you recover from injury, or prevent and manage a chronic disease – all through the careful clinical application of exercise as a treatment and therapy.

It’s exercise with a difference. That’s because Exercise Physiology rests on the principle and practice of using exercise as medicine. Applied clinically, exercise has been proven to increase quality of life, speed up recovery and successfully prevent, treat and improve a range of health-related problems and conditions.

What is Dietetics?

Dietetics focuses on the importance of maintaining optimum nutrition at all stages of our lives. It’s about selection and preparation of food to achieve a healthy diet. Good nutrition and sensible dietary habits can make a big difference to a person’s health and overall wellbeing.

What is an Exercise Physiologist?

Accredited by Exercise and Sports Science Australia (ESSA), highly qualified, university-trained professionals practice Exercise Physiology.

First they assess, then manage and improve both injuries and chronic diseases like diabetes, hypertension or arthritis through the application of specific exercise programs. They tackle obesity and can make a significant difference to the health and wellbeing of seniors.

Exercise Physiologists have extensive knowledge of human anatomy, musculoskeletal injuries, cardiac disease and other metabolic and physiological conditions.

What is a Dietitian?

Dietitians provide dietary advice and education. They are accredited allied health professionals who have completed a minimum of four years of university education and clinical training in a hospital setting. The Dietitian’s Association of Australia governs the activities of Accredited Practicing Dietitians.

Dietitians are experts in good dietary habits. They possess a wide knowledge and skill base to provide patients and clients with up-to-date, evidence-based medical nutrition therapy.

How is Exercise Physiology different from personal training?

First of all, Exercise Physiology is carried out in a clinical setting by university trained Accredited Exercise Physiologists who have completed at least 500 clinical hours of training. Exercise Physiologists have extensive knowledge of human anatomy, musculoskeletal injuries, cardiac disease and other metabolic and physiological conditions. Exercise Physiologists are the experts in the field of exercise.

Secondly, personal trainers tend to work more with people who are well and relatively healthy. Exercise Physiologists mostly work with the ‘unwell’ population, on problems such as injury, chronic disease management and a range of other medical conditions.

That is not to say that some people don’t prefer to work with an Exercise Physiologist to help them keep fit, maintain mobility and stay well and healthy.

How is Exercise Physiology different from Physiotherapy?

Exercise Physiology focuses on exercise based treatments in a clinic-based gym or hydrotherapy setting to improve the strength and condition of the injured area and restore functionality. Exercise treatment programs are implemented under supervision to ensure correct technique and performance to achieve the right results. Physiotherapy provides acute, early-stage assessment and hands-on treatment to relieve and pain and restore function. Physiotherapists and Exercise Physiologists work as a team to manage your problems from the acute stage through to functional strengthening so you can safely return to sport, work and your usual daily activities.

What are ONTRAC’s opening hours?

We are open Monday to Friday, by appointment only. Please call or use our website to make a booking.

Do I need a referral?

All patients under Medicare, DVA, Workers Compensation and CTP claims will need a referral prior to attending an initial consultation. However, if you are a private client, you won’t need a referral to see one of our Exercise Physiologists or Dietitians.

Why have I been referred to see an Exercise Physiologist or Dietitian?

You may have been referred to ONTRAC for treatment to prevent or manage a chronic disease or injury, assist in restoring your health, or to improve physical function and wellbeing.

Doctors and other medical professionals work closely with Exercise Physiologists and Dietitians to help patients manage their medical conditions, feel better and improve their quality of life.

What can I expect from a consultation with an Exercise Physiologist?

In general your consultation will include the following:

  • An initial assessment to understand your current health, capabilities and physical status
  • Assessment of your exercise history
  • An explanation of how exercise can assist with treating or improving conditions/quality of life
  • An opportunity to determine and discuss goals relating to health and exercise, with strategies to achieve these goals
  • Development of an individualised exercise program – home or clinic based, in a group or individual setting
  • Discussion and instructions on how to complete the prescribed program, instructions on correct techniques, intensity and frequency of the exercises in your program
  • A detailed written report back to your referring GP, specialist or other health practitioner
  • Depending on your goals, regular monitoring in the clinic or periodic reviews and program upgrades

At all times you will be in a safe and comfortable environment.

What can I expect from consultations with a Dietitian?

When you see one of our Dietitians, you can expect the following:

  • An initial assessment to understand your current health and physical status, with an assessment of diet history
  • Analysis of your dietary intake according to food groups and nutrients
  • An opportunity to determine and discuss goals relating to health and diet, with strategies to achieve these goals
  • Appropriate nutritional education, advice and ongoing support to promote behavioural changes and lifestyle modifications
  • Development of an individualised and tailored meal plan, with healthy food choices

At all times you will be in a safe and comfortable environment.

How long will the initial consultation take?

Between 45-60 minutes. Subsequent consultations may vary between 30-60 minutes.

If I want to take part in your group classes, how do I get started?

In order to take part in our group exercise classes, an initial consultation and assessment must be conducted. Following this, an appropriate, individualised group exercise program can be created and you can be booked into your first group exercise class.

What should I bring to an exercise physiology consultation?

First of all, please bring your referral form, any information regarding your medical and injury history, as well as any medications. Then we advise wearing light, comfortable clothing and appropriate, closed footwear. For all exercise-based treatment sessions and group classes, please bring a water bottle, towel and any required medications.

What should I bring to a dietetics consultation?

Bring your referral form, any information regarding your medical and injury history, any recent blood test results and medications. We advise completing one of our Food and Drink diaries prior to attending the initial consultation.

What is a food diary?

A food diary is a detailed written account of what you have drunk and eaten over a particular period. It requires you to write down everything you have consumed over the course of a day or few days. You need to be really careful that you record everything, in detail and as honestly as possible.

Food diaries are a great way to try and determine a pattern of eating, whether you are allergic to anything and to assess your overall intake of nutrition.

What can I expect from the 12 Week Diet and Exercise Package?

Our 12 Week Package combines 12 individual dietetic and exercise physiology sessions to achieve the best results possible. Each client can expect an in-depth initial assessment followed by a full lifestyle change strategy and plan. A tailored diet and exercise program will be developed to suit each client’s individual needs with a particular focus on weight loss, goals and weight management.

What if I need to cancel my appointment?

Please contact us as early as possible if you need to cancel your appointment. Appointments cancelled with less than 24 hours notice will incur a cancellation fee (full treatment session fee).

This is really important, as we require at least 24 hours to fill your cancelled appointment.

What if I am running late for my appointment?

Please contact us as early as possible if you are running late to your appointment. Please be advised that your appointment time will finish at the original set time and the full treatment fee will be charged.

What are your payment policies?

Payment is required on the day for all appointments. Payment can be made in cash, via EFTPOS, or by credit card.

Are there rebates available for the consultation fee?

If you have a Medicare or DVA referral from your GP, you may be eligible for rebates from Medicare. If you have private health insurance, you may also be eligible for a rebate depending on your fund and level of cover; however, please contact your health fund to check eligibility.

Do you treat Worker’s Compensation / WorkCover injuries?

We are specialists in WorkCover, worker’s compensation and workplace related injuries. A referral is required from a doctor or health professional so that we can seek approval from the insurer to conduct an initial assessment. It is important to also provide us with the following information:

  • Insurance company
  • Case manager name and contact details
  • Claim number and medical certificate

We are authorised under WorkCover NSW, Comcare and the Motor Accident’s Authority NSW.

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